As a Junior Accountant you will generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals, audit documents , identify discrepancies, raise under collections, update Masters (General/Nominals) in Accounting System to facilitate seamless processing , accurate and timely accounting/reporting. Respond to disputes in a timely manner. Perform customer account reconciliation and escalate settlement delays.
Your responsibilities will include but not limited to:
- Maintain records of open and closed disputes for tracking and reference.
- Work closely with CAM team for chargeback accounting and provisioning.
- To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effective issue resolution and structured communication.
- To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments.
- Revenue protection process, verify the billings raised as compared to the contracts and highlight/resolve discrepancies by collaborating with business lines.
- Manage receipting functions and take responsibility for associated receivable processes of receipting, allocations, discrepancy management and GL nominal reconciliation of cash clearing nominals are completed on time by self and team.
- Process invoices to ensure accurate and timely accounting and payments and month end closing. Ensure validity of accounting to correct nominals.
- Handle tax processing exceptions in RAPID which involves breaking XT/ZZ tax, computing the collectible taxes on each sector (using RAPID screen TXP2001) and matching the collectible taxes with the collected amount.
- Ensure compliance to refund policy & rules, Payment Card Industry Data Security Standard (PCI DSS) and local consumer protection laws related to refunds
- Generate monthly write-off reports with details for review and approval
- Review process improvement and initiate developments for better control of receivable
