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Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Patient Financial Services team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Responsibilities Include:
- Daily cash reporting
- Aged accounts receivable balance and update
- Cash posting in GE
- Posting adjustments
- Identify low payments
- Ability to read and understand EOBs
- Reconciliation to bank records
- Ability to analyze claim data
- Access and batch daily lock box contents, clearinghouse remits and web based EOBs
- Compile all receipts information into cash sheets and send daily e-mail notification of daily and month to date cash totals to management.
- Notify team and/or management of any trends related to partial payments, recoups, slow payments or other payer specific issue
- Perform all contracted adjustments per matrix and all other approved adjustments.
- Demonstrate understanding of all correct payment rates and ensure incorrect payments are researched by follow up team.
- Provide oversight for credit card processing and security.
- Take direction, coordinate projects and prioritize assignments on individual basis, as well as on a departmental/team level.
- Provide leadership and to act as a resource for management to assist, train and provide support to the PFS Billing Staff.
- Must demonstrate positive teaming, effective cooperation in all communication within established team and throughout the entire PFS department.
- Verify and process refunds according to PHI policy.
- Balance daily and monthly receipts and generate appropriate day close and month close reports.
- Responsible for continued research and follow up on &34;unapplied&34; monies.
- Audit and resolve accounts with credit balances and other balance issues submitted by staff and management.
- Ability to create reports using Excel and/or Access, as required
- Ability to organize and file large amounts of paperwork and electronic data
- Other duties and responsibilities as assigned.
- Responsible for supporting company Safety Management System activities.
- Complying with company HS&E policies and procedures
- Understand and provide visible support of Destination Zero.
Schedule & Location
A successful candidate will have:
- Requires HS or GED equivalent and some college level courses; or AA. BA preferred.
- Type 35 wpm, 10-key by touch, and other general office equipment
- 4+ years of previous experience in billing and general office procedures, bookkeeping and/or accounting
- Prefer minimum 1 year insurance medical billing and EOB experience
- Strong analytical skills, communication skills, follow-up skills, and attention to detail.
- Strong MS Office (Excel, Word, Access & PowerPoint), Outlook proficiency
- Ability to read, write and follow specific instructions in both written and verbal form
- Must be able to pass a pre-placement drug test and background screen
- This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.
Our Core Competencies:
- Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
- Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
- Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
- Service. We are dedicated to the service of our customers, our communities and each other.
The PHI Health Advantage:
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.
Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
Phoenix, AZ, Up to a $7,500 sign on bonusDISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws