Position Summary
JetBlue Airways is looking for a highly motivated and detail-oriented Senior Quality Assurance (QA) Analyst who strongly desires to learn and actively participate in the end-to-end system testing process in a fast-paced environment. The role involves overseeing the testing strategy of feature changes, supporting efforts to refine and organize our general testing process and workflow, and mentoring QA Analysts. The Senior QA Analyst will have a passion for quality and site usability and own the quality of deliverables end-to-end, working closely with the companys Business, Product, and Product Engineering teams. The Senior QA Analyst will also work with the Development and DevOps teams and product stakeholders to ensure successful end-to-end Integration and API testing efforts.
Essential Responsibilities
- Analyze requirements and develop the Test Strategy, Requirements Traceability Matrix, and test plan
- Experience with QA processes in an agile environment
- Involved in and attended scrum meetings, discussed issues with the developing team, and timely fixed issues
- Lead a team of QA Analysts to support ongoing project efforts
- Provide assistance to the Quality Manager determining testing scope and approach with an emphasis on test automation, and provide mentoring of junior analyst
- Support for JetBlue operational reliability
- Understanding of Operations applications on Flight Operations and crew-based applications
- Gather and maintain metrics specific to quality and software testing
- Perform regression testing against the various builds of the application
- Participate in the generation and validation of test plans, test cases, and traceability matrixes
- Involved in testing the web services using Postman collection and verified responses with UI application
- Proactively participate in the review process of functional specifications and interface specifications for test planning and generating test cases
- Track test case failures and remediation efforts, and validate the results
- Involved in the defect tracking meetings with the developer and business team
- Verify that web functionality meets business needs and provide a great user experience
- Own end-to-end quality of features from test case writing to automation testing
- Work closely with product owners, developers, and other test engineers in a fast-paced environment
- Participate in the execution of the testing process in compliance with the Quality Assurance testing plan
- Other duties as assigned