Position Summary
The Specialist Training Records is primarily responsible for the maintenance of crewmember and business partner training records in the training records system, ensuring that the records are accurate and comply with all JetBlue, business partner, and/or external regulatory agency requirements as appropriate.
Essential Responsibilities
- Maintains crewmember and business partner records as required for changes to position, location, status, and other core data as necessary in the training records system and supporting systems
- Works with Curriculum Development/Design teams to ensure accurate depiction of training curricula within the training records system and supporting systems
- Maintains training resources including, but not limited to, Courses, Instructors, Rooms, and Devices in the training records system and supporting systems
- Provides reports as requested to support regulatory and business data needs
- Audits training records in the training records system on a regular basis to ensure flawless recordkeeping
- Provides first-tier support and training to users required to interact with the training records system and supporting systems
- Works with external regulatory agencies for training-related certification/qualification processes as required per position
- Suggests process improvements to ensure or increase efficiency in the process of performing all responsible duties
- Creates and maintains documentation of training records processes
- Works on special projects and other duties as assigned
