Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Role Overview:

This Specialist is the operational backbone of the Talent Acquisition function at WestJet, ensuring recruitment processes, systems, and reporting operate with discipline, compliance, and efficiency.This role audits and optimizes recruitment workflows, manages data integrity, and leads continuous improvement initiatives across all TA portfolios. Acting as a key connector between TA delivery teams, Program Managers, and People Technology, the Specialist ensures recruitment activities are standardized, measurable, and scalable.

Key Accountabilities: 

Process Excellence & Continuous Improvement

• Partner with TA Leads to assess recruitment workflows, identify gaps, and implement improvements aligned with ATS capabilities (Dayforce).
• Develop and maintain SOPs, recruiter playbooks, and templates ensuring policy, legal, and regulatory compliance.
• Conduct regular process audits to ensure adherence to hiring compliance requirements including background checks, data privacy, and record retention.
• Coordinate TA enablement sessions to communicate updates, share best practices, and reinforce process adoption
• Ensure TA processes align with company policies, employment legislation, and unionized workforce requirements where applicable.

Systems Optimization & Technology Enablement

• Act as the functional SME for the Dayforce Recruiting module.
• Partner with People Technology to test, implement, and optimize system updates and integrations.
• Develop user training materials and support recruiter and hiring manager adoption.
• Provide first-level support for system issues and manage Dayforce approval workflows.
• Represent Talent Acquisition in People Technology forums and cross-functional initiatives impacting recruitment.

Reporting, Analytics & Data Integrity

• Build and maintain TA dashboards and reporting frameworks tracking KPIs such as time-to-fill, requisition load, pipeline health, and candidate experience.
• Partner with People Analytics to ensure accurate data flow and alignment with enterprise reporting standards.
• Provide insights and trend analysis to support TA leadership decision-making.

Experience and qualifications:

• 5+ years of experience in Talent Acquisition or a related function.
• Hands-on experience with the Dayforce Recruiting module, including workflow support, troubleshooting, and process optimization.
• Strong understanding of recruitment operations including process standardization, compliance, data integrity, and reporting.
• Experience creating SOPs, templates, training materials, and recruiter enablement resources.
• Demonstrated ability to identify process gaps and implement scalable improvements.
• Strong analytical skills with experience building reports or dashboards and translating data into actionable insights.
• High attention to detail with a focus on governance, accuracy, and follow-through.
• Ability to collaborate effectively with cross-functional partners including TA, People Technology, and business leaders.
• Strong communication and problem-solving skills with the ability to support change and drive adoption of new processes.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
 
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet.  We welcome diverse skills, experiences, and backgrounds, and if youre passionate about this role, we encourage you to apply - even if you dont meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talentwestjet.com.  

We value the time and effort you put into your application.  Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps.  We encourage you to explore future opportunities with us if this role isnt the right fit at this time.

For more information about everything WestJet, please visit WestJet.com.  

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