Key responsibilities and duties:

• Identify opportunities for business development within existing customer base reporting any competitive activity
• Contact customers with relevant information or assistance to enhance opportunities for business development
• Carry out customer visits in line with agreed plan to evaluate needs, build relationships and identify business opportunities
• Provide quotations to the customer and identify any beneficial commercial options
• Maintain publication database and commercial records
• Provide technical/engineering support to customers during reviews and customer visits
• Ensure project profitability is in line with budget expectations
• Manage all RTP projects from an engineering perspective
• Develop a customer service plan with Sales and Customer Support Coordinator
• Review and collate financial data in line with Finance and programme requirements
• Provide production engineering cover
• Participate in Out of Hours support
• Adhere to Health and Safety and environmental requirements and regulations
• Adhere to the Company Information and Protection Policy (IPP)
• Comply with statutory requirements and regulations and Company requirements
• Carry out any other reasonable request within current competence level
• Assist in the training of team members ensuring best practice standards are maintained
• Self-development will be the responsibility of the post-holder. Training and development will be identified, and opportunities sought to increase personal effectiveness
• Maintain positive working relationships with internal and external departments
• Adherence to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated Business Manuals.

Competencies: 

Core: 

• Expertise in commercial and engineering (e)
• Strong verbal communication and written skills to work with internal and external stakeholders; (e)

Functional: 

• Key competencies relating to the role 

   

   

Organisational Relationships:

• Reports into the Commercial Manager
• Other Senior Management Team members

Professional Qualifications/Education and Training:

• Recognised Engineering Apprenticeship or equivalent

Experience:

• Experience in Maintenance Engineering preferred 
• Experience in a customer facing role preferably in engineering 
• Working understanding of the regulatory requirements of the aerospace industry

This is not an exhaustive list and from time-to-time additional responsibilities may be provided directly from your Line Manager