Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Reliability Engineering Team within the Tech Ops Division.
• Responsible for leading a dynamic technical organization focused on long-term data trend analysis to drive strategic, data-driven decisions.
• This role emphasizes process improvement, collaboration across work groups, and continuous enhancement of operational reliability.
• You’ll manage a team of talented professionals, fostering a culture of kindness, helpfulness, and personal growth.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Responsible for the professional development of team members, fostering a strong, positive culture within the team and engaging with the broader organization.
• Ensure compliance with regulatory reporting, supporting continuous airworthiness and operational safety.
• Deliver conceptual answers through analysis of long-term data trends, transforming complex data into actionable insights.
• Identify opportunities for strategic improvements in reliability and operational performance.
• Act as a conceptual thought leader, helping others understand the “why” behind data-driving questions and opportunities for review.
• Develop high-level reports that are accurate and effective at providing strategic information for the business.
• Establish and maintain reporting frameworks that provide clear visibility into reliability metrics and trends.
• Drive process improvement initiatives across multiple workflows, leveraging data tools and best practices.
• Manage multiple products, outputs, and timelines, ensuring alignment with organizational priorities.
• Prioritize work streams and allocate resources effectively to meet objectives and deadlines.
• Collaborate with cross-functional teams including MOC, Supply Chain, and Engineering to align strategies and achieve shared goals.

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor’s Degree in Engineering from an accredited college or university, or a combination education and experience in the field
• 4 years of experience in a leadership role in commercial aviation

Preferred Qualifications- Education & Prior Job Experience

• Masters of Business Administration or in Engineering
• 5 years of experience in leadership role
• Proven ability to manage and develop high-performing teams.
• Proven ability to initiate and implement significant process or program improvements
• Strong analytical skills with experience in trend analysis, statistical modeling, and visualization tools.
• Excellent communication skills with the ability to tell a clear, conceptual story from data.
• Demonstrated success in process improvement and cross-functional collaboration.

Skills, Licenses & Certifications

• ​Working knowledge of Lean/Six Sigma principles
• Knowledge of Microsoft Office to include Word, Outlook, Excel, etc.
• Demonstrated ability to manage major projects on schedule
• Demonstrated skills in employee development

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.