About WFSWorldwide Flight Services (WFS), a member of SATS Group, is a global leader in air freight logistics and ground handling services. The SATS-WFS group employs over 46,000 people and assists more than 270 customers with a global footprint of more than 210 cargo and ground handling stations in
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Air Logistics Controller
Job Description:
About WFS

Worldwide Flight Services (WFS), a member of SATS Group, is a global leader in air freight logistics and ground handling services. The SATS-WFS group employs over 46,000 people and assists more than 270 customers with a global footprint of more than 210 cargo and ground handling stations in 24 countries. WFS has 40 years of experience in aviation-related handling services and provides a vast scope of services while maintaining industry-leading safety and security standards. 

Job Summary

Air Logistics Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the Controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system. 

The successful Controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight/linehaul delays, operational escalations and consumable inventories. 

 

Curious to learn more about us and what we do, click on the link here.:   

https://youtu.be/FDaEEeheLpg 

Responsibilities
  • Upkeep Inbound and Outbound Trucks Activity Logs.
  • Professionally handle Inbound calls and outbound calls.
  • Monitor Inbound and Outbound flights.
  • Adapt to constant changes in procedures.
  • Create and send reports on time “in the loop”.
  • Display ability to work as a team.
  • Able to work under pressure.
  • Knowledgeable of Amazon Logistics System.
  • Have ability to follow instructions.
  • Be willing to work and be trained in all aspects of the operation.
  • Detail Oriented
  • Must Be Flexible
  • Exceptional Communication Skills
  • Any additional tasks or job assignments assigned by management.
Minimum Requirements
  • 2 years’ experience in Data Entry.
  • High school diploma, GED or Higher
  • Professionally handle Inbound calls and outbound calls
  • Able to work under pressure and adapt to constant changes in procedures.
  • Be willing to work overtime when needed.
  • Detail Oriented with exceptional communication skills
Preferred Skills
  • Good customer service skills
  • Proficiency in Microsoft Office (Excel) is preferred.
  • Warehouse experience preferred.
  • GWAM of 35+ words per minute.
Physical Requirements/Working Conditions
  • Must be able to lift 50 to 70 lbs.
  • Must be able to work inclement weather.
  • Must be able to work weekends and holidays.
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Company Details
Worldwide Flight Services, Inc.
1925 W. John Carpenter FRWY
Ste 450
Irving, Texas 75063 USA
www.wfs.aero
196 Open Jobs Available
Ground service handler for major airlines.

Benefits:
Medical, dental, vision, 401k, FSA
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Seattle, Washington, United States
Type
Permanent
Company Details
Worldwide Flight Services, Inc.
1925 W. John Carpenter FRWY
Ste 450
Irving, Texas 75063 USA
www.wfs.aero
196 Open Jobs Available
Ground service handler for major airlines.

Benefits:
Medical, dental, vision, 401k, FSA

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