Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.To be accountable for all aspects of operational service delivery
JSfirm
Cargo Operations Manager
Job Description:
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.To be accountable for all aspects of operational service delivery and safety for Air Canada’s cargo product at Madrid Airport, ensuring 100 compliance with all relevant Aviation Security regulations and practices.  With the Cargo Operations Manager – France, Spain and Portugal, support the process to Procure and manage the ground handling contracts at MAD, driving operational activities to support commercial targets, and performance manage all sub-contractors ensuring service quality and customer satisfaction metrics are achieved.  Manage all Direct Operating Cost within an agreed budget. Support the Cargo Operations Manager with other Spain & Portugal stations as need be.Accountabilities (Responsibilities): 

    Responsible for the delivery of operational safety at MAD Airport, in accordance with Air Canada’s safety standard, policies and proceduresEnsure Safety, Security and Service standards are observed, monitored, and practiced consistently by our GHA and any other 3rd party suppliersEnsure the application of SMS for the MAD operation and co-ordinate and provide corrective action plans for any safety related incidents submitted through SIMSCompliance with IOSA standardsResponsibility for the delivery of agreed Standard Operating ProceduresResponsible for overall delivery of agreed operational service levels at MAD AirportEnsure focus on all Cargo iQ MeasuresService Failure ResolutionInvestigate any loading irregularities and action in accordance with Air Canada processes and policyMonitor compliance with corporate SOP’sEnsure ULD equipment levels are adequately maintained to allow the operation to run effectivelyOversee and verify all Direct Operating Costs for the MAD cargo operation within agreed budgetContinuous and effective management of our 3rd Party GHA to:
      Deliver a quality of service to our customers that supports the business needsChallenge and action any service / safety deficiencies in accordance with Air Canada’s processes and policies
    Responsible for developing an action plan in relation to any Audit findingsResponsible for ensuring the smooth running of trucking network throughout Spain In alignment with CNC, ensure continuous dialog with Uniload to ensure compliant ULD managementApproval of applicable 3rd party and GHA invoicesProvide representation for Air Canada Cargo at any applicable regulatory bodies at MAD Airport as required (eg: airport authorities, customs authorities etc ) Develop Customer relationships from an Operational perspective to support the commercial effort
Qualifications

    A minimum of 5yrs working in a cargo operational environment, with at least 2yrs at a management/supervisory levelKnowledge of MAD Airport, Cargo customers and main key playersProficient user of MS Office Suite applicationsGood working knowledge of setting and monitoring budgets
Conditions of Employment:

    Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic RequirementsFluent in English and Spanish – Portuguese an asset. Based on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
Company Details
Air Canada
7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers
39 Open Jobs Available
Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. In 2017, Air Canada together with its Air Canada...

Supported Manufacturers:
Airbus
Boeing
Embraer

Supported Models:
A330, A320
767, 777, 787, 737 MAX 8
E190
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
MADRID, Madrid, Spain
Type
Permanent
Company Details
Air Canada
7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers
39 Open Jobs Available
Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. In 2017, Air Canada together with its Air Canada...

Supported Manufacturers:
Airbus
Boeing
Embraer

Supported Models:
A330, A320
767, 777, 787, 737 MAX 8
E190

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