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Boeing Global Services is currently looking for a Quality Assurance Multi-Family Manager to join their team Belle Chase, LA.  This position will focus on Global Technical Operations statements of work supporting F18 Kuwait Pilot Training, Operational Maintenance Support and Technical Change Order (TCO) incorporation in partnership with BDS and PMA-265 (USN).

A successful candidate will be responsible for day-to-day execution of the Boeing Quality Management System (QMS) in accordance with industry and Department of Defense (DOD) standards at JRB NOLA, LA.  Purview will also extend to adjacent Stennis, MS base where aircraft preservation is being performed by Tyonek LLC.

Position Responsibilities:

• Manages, develops, and motivates a team of Logistics and Records specialist (JASB) and Quality Systems Specialists (JACD) to deliver first-time quality (FTQ) process and products and ensure aircraft and product safety throughout day-to-day operations

• Develops and maintains strategic and tactical partnerships with customers, stakeholders, partners, peers, and direct reports

• Exercises critical thinking and innovative problem solving

• Acts as the initial point of escalation for issues or challenges encountered by the team.  Capable of effectively triaging and de-escalating issues with impacted parties

• Analyzes hiring results, metrics and trends to influence team strategy and performance

• Assist their senior manager in the development and execution of process plans, and procedures and sets operational goals relative to field operations quality assurance

• Partners with Operations, Engineering, Government Ground Representative (GGR), PMA-265, Tyonek LLC., and HR to execute on statement of work to meet customer and program expectations

• Demonstrates the Boeing Behaviors in a deliberate and observable way

• Manages a group of roughly 12-14 direct reports

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience in Quality Management Systems (QMS)

• 5+ years of experience working with aerospace industry specifications and standards, part and/or process requirements

• 5+ years of experience in maintaining aircraft documentation in operational environment

• 1+ years’ experience creating and processing shipping documentation (e.g. TSA, DD250, etc.)

• 3+ years of experience with Defense Contract Management Agency (DCMA) Instruction 8210.1

Preferred Qualifications (Desired Skills/Experience):

• Quality Auditing/Assessing

• Risk Management

• Quality Assurance/Quality Control

• Strong Communication and Interpersonal Skills

• Safety Management System (SMS) knowledge

• Strong focus on Aviation Safety

• Strong focus on FOD/Tool Control management

• Knowledge of formal RCCA with Human Factors application

• Ability to work with DOD (PMA) and Defense Contract Management Agency (DCMA) customers

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as spanet and business considerations. 

Summary pay range: $108,800 – $147,200

Applications for this position will be accepted until February 19, 2025

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.