Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop and engage Employees
• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development

• Ensure adherence to all policies and procedures related to the responsibilities of the Maintenance Control operation
• Interact and coordinate MOC Ops Center requirements with various departments across organizational boundaries to ensure the safest, most compliant, and efficient operation in the Industry
• Approve maintenance ferry flights as outlined in the Maintenance Procedures Manual (MPM)
• Interact and coordinate Technical Operations involvement with Dispatch, Flight Operations, Inflight Operations, Ground Operations, and other operating groups within Southwest Airlines
• Interact and coordinate Technical Operations involvement with Dispatch, Flight Operations, Inflight Operations, Ground Operations, and other operating groups within Southwest Airlines
• Perform duties necessary to assist the Senior Manager Maintenance Operations Control in administering On-Call Maintenance Providers
• Act as liaison to ensure coordination and cooperation in making tactical operational decisions that may significantly impact planned maintenance requirements
• Inform and support directives set forth by Sr Manager and Director Maintenance Operations
• Provide direct Leadership to the MX Ops Center Support Supervisor and Field Technician Supervisors
• May perform other job duties as directed by Employees Leaders

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, Leadership technique, production methods, and coordination of People and resources
• Knowledge of Boeing aircraft maintenance
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of mechanical knowledge of aircraft and systems
• Knowledge of aircraft systems
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to tell when something is wrong or is likely to go wrong, however it does not involve solving the problem, only recognizing there is a problem
• Ability to adhere to SWA Maintenance Program policies and procedures while working under tight time constraints

• Required: High School Diploma or GED

• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in:
  • Large commercial aircraft
  • Management
• Preferred: Experience with MXI, aircraft maintenance, and 737s

• Required: Airframe and Powerplant License

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $155,900 per year to $173,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits youll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3 of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits youll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.