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Job Summary

ACAA’s Maintenance Supervisor – Airline Services will report to the Manager, Airline Services, and supervises Airline Services personnel ensuring that the airport complex, other airport related facilities, infrastructure and equipment are maintained in operational condition.

Here is how the Maintenance Supervisor – Airline Services will help: 

• Supervise Airline Services shops activities, planning and coordinating maintenance work done by personnel and on-site maintenance contractors.
• Supervise maintenance of Passenger Boarding Bridges, and baggage handling systems.
• Ensure that baggage conveyances are operating in a safe and efficient manner, overseeing maintenance contracts.
• Troubleshoot and program jetway and baggage systems such as PLC’s, VFD’s, and other upper-level controls.
• Respond to all emergency calls from Operations and other departments, airlines, vendors, etc.
• Partner with all relevant internal and external stakeholders (ACAA departments, airlines, tenants, etc) on maintenance-related issues.
• Generate and assign work orders to appropriate personnel through JD Edwards for tracking emergency and routine maintenance work.
• Work with department personnel to develop preventative maintenance programs on all facilities and equipment.
• Review contractors’ invoices to assure compliance with existing contracts.
• Meet with tenants, airlines and vendors to review all maintenance issues and maintain exceptional customer relationships.
• Participate in drafting new specifications for maintenance contracts.
• Assist with the development of standards, policies and procedures.
• Participate in toolbox talks and weekly safety meetings with each trade group or composite crew.
• Develop and implement employee work schedules according to union contractual requirements.
• Develop and conduct maintenance and safety-related training classes, as assigned.
• Conduct daily inspections of facilities and maintenance work/job sites to ensure compliance with organizational and departmental safety initiatives.
• Performs other related tasks as assigned or required.

The successful candidate for the role of Maintenance Supervisor – Airline Services will demonstrate the following key competencies needed in our culture:

• Communication - Listens to feedback; Provides clear direction to team; Communicates key Authority messages in a timely and clear manner
• Strategic Thinking - Understands how team execution contributes to Department goals; Has insight to identify short-term risks to key goals
• Team Leadership - Fosters continuous improvement and open dialogue; Creates an environment for teamwork; Rewards excellence and coaches to improve underperformance
• Customer Centricity - Demonstrates deep understanding of customer needs; Prioritizes customer experience in each interaction

Qualifications

Requirements to apply for role of Maintenance Supervisor – Airline Services are:

• High School Diploma or GED.
• Two (2) years maintenance supervisory experience in a union environment managing maintenance contracts in a reasonably sized multi-building complex; 5 years preferred.
• Technical School Training or certification from a Trade School is preferred, and
• Possess or obtain prior to employment a valid driver’s license. Note: license must be maintained throughout employment.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases: 

• Strong ability to work effectively with union employees and manage multiple projects and meet deadlines.
• Knowledge of Workday system and JD Edwards work-order system.
• Knowledge of policies, practices and techniques of general management, administration and supervision.
• Knowledge of upper level controls, programmable logic controllers, and automatic tag readers.
• Knowledge of union contracts and disciplinary procedures.
• Some knowledge of HVAC, mechanical systems and equipment, electrical systems, passenger boarding bridges, baggage handling systems, and facilities maintenance.
• Some knowledge of preventative maintenance procedures, application, and requirements.
• Ability to use Microsoft Office software including Word, Excel, and PowerPoint.

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Caring For Our Crew

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
• ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to spanet surveys.
• When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
• ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits.

About Allegheny County Airport Authority

Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader.

Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability.

PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.

SUPERVISION RECEIVED /EXERCISED

Receives general guidance from Manager, Airline Services; helps to define the direction for Airline Services personnel on shift and directly supervises leads

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand. The employee is occasionally required to walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

CONDITIONS

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, high, precarious places, fumes or airborne particles, and outside weather conditions. The employee is occasionally exposed to wet or humid conditions and risk of electrical shock. The noise level in the work environment can vary from moderate to loud. This position may be assigned to work weekends, holidays, overtime, and will also be required to be on-call. This is a 24/7 work site and will require working all three shifts.

MEDICAL EXAMINATION

Employment is contingent upon the results of a post-offer (initial employment or promotion) physical examination performed by the Authority’s examining physician.

DRUG TESTING

Employment is contingent upon the results of a post-offer (initial employment or promotion) drug screening.  Continued employment may be subject to drug and alcohol testing conducted without advance notice and without individualized suspicion.

PRE-EMPLOYMENT BACKGROUND INVESTIGATION

Must pass a thorough investigation, consisting of a criminal history check (including but not limited to the requirements of CFR 1542.209 and 1542.3), verification of prior employment and performance, reference and credentials checks.

EEO