IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the
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Manager, Communications
Job Description:

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job
  • The Manager of People Communications is a key member of American’s Global Engagement team, which includes the airline’s Corporate Communications function. In this role, you’ll serve as a strategic communications consultant and hands-on executor, supporting the airline’s People organization — including Talent, Benefits, Compensation, and other HR functions — to deliver clear, compelling, and actionable messaging to team members across the enterprise
  • You’ll help bring to life the company’s commitment to creating a workplace where team members feel cared for, supported, and empowered. Whether it’s launching new HR programs, amplifying stories of our people, or helping leaders communicate change, you’ll play a vital role in connecting our People strategy to the team member experience
What youll do

This list reflects the current scope of the role, though responsibilities may evolve based on business needs.

  • Serve as a communications advisor to People team leaders, helping shape messaging strategies that support key People initiatives
  • Translate complex HR programs and policies into clear, engaging communications for team members and leaders
  • Develop and execute tactical communications plans across multiple channels (email, intranet, video, events, etc.)
  • Partner with internal stakeholders to support initiatives such as talent development, benefits, and performance management
  • Create toolkits, talking points, and other resources to equip leaders with what they need to communicate effectively with their teams
  • Source, craft, and share compelling stories that highlight the impact of People programs — showcasing team member experiences, leadership voices, and moments of pride and inspiration across internal and external platforms
  • Support enterprise-wide events and campaigns that reinforce American’s culture and values, including town halls and engagement activations
  • Collaborate with cross-functional teams including Corporate Communications, Talent & Culture, and Operations to ensure alignment and consistency
  • Mentor junior team members and contribute to a high-performing, collaborative communications team
All youll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Journalism, Communications or relevant field
  • 5 years relevant work experience in communications in a corporate or agency setting

Preferred Qualifications- Education & Prior Job Experience

  • Previous experience communicating corporate HR programs
  • Previous experience effectively leading teams, internal and external partners, connecting workgroups and teams to ensure strategies and impacts are clearly understood
  • Demonstrated media relations experience with a proven track record of proactively sourcing and pitching stories to trade publications and/or traditional media outlets, with a focus on elevating HR initiatives and company culture

Skills, Licenses & Certifications

  • Is relentlessly hardworking, with a passion for thriving in a high-volume environments, and excels at juggling multiple projects at one time
  • Writes like a pro and manages media with ease
  • Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality
  • Collaborates effectively with other managers and department leadership
  • Embraces/adopts American’s Leadership Model and Leadership Attributes

What youll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
85 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Dallas, Texas, United States
Type
Permanent
Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
85 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80

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