POSITION PURPOSE

Provides oversight of the technical maintenance programs such as the Cabin Interior Appearance and No Fault Found/Bad from Stock/Customer Induced Damage Investigation Programs.  Maintains the Minimum Equipment List and Configuration Deviation List as the Maintenance subject matter expert. 

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Manages programs, policies and procedures for maintenance activities pertaining to Cabin Appearance and No Fault Found, Bad from Stock or Customer Induced Damage.
• Develops a schedule for project completion that effectively allocates resources to the activities. Monitors the progress of projects and makes adjustments as necessary to ensure the successful completion. 
• Oversees the overall status and condition of the Cabin Appearance Program and audits to ensure each codeshare’s contract requirements for cabin interior are met.
• Collaborates with Reliability and Engineering to improve reliability, reduce cost, and drive partnered continuous improvements.
• Manages Repair Vendors and Original Equipment Manufacturers in improving reliability.
• Collaborates with Flight Operations and co-maintains the Minimum Equipment List and Configuration Deviation list as the subject matter expert.  
• Ensures safety and airworthiness of aircraft by providing support to all areas of maintenance and quality assurance.
• Provides technical support to Managers of MRO Services, Warranty, Materials Planning and other departments as required.
• Investigates issues discovered in daily delay meetings for process improvement.  Evaluates and updates current procedure enhancements.  Manages special projects and programs as assigned.
• Serves as a liaison with Embraer for technical issues with the fleet.
• Fosters the Company’s core values and culture throughout the work environment.
• Screens, interviews and makes recommendations for hiring potential associates.  Coaches and provides leadership, direction, motivation and supervision of direct reports.  Appraises performance, provides performance feedback, takes corrective actions and oversees training and development of staff.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

• Specialty training beyond high school
• At least 5 years of airline auditing or maintenance experience or related area.  
• Experience in analyzing data and drawing conclusions.
• Familiarity with Microsoft Office applications.

PREFERRED EDUCATION and/or EXPERIENCE

• Experience working with aircraft interiors.
• Experience working with repair vendors and Original Equipment Manufacturers.
• Airframe and Powerplant license.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING/PROBLEM SOLVING ABILITY
Ability to apply common sense understanding to carry out detailed written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

DECISION MAKING

Makes decisions and determines best methods to solve problems by referring to established precedents and policies.  Impact of decisions is moderately low.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Work in open air hangars occasionally, involving work near moving mechanical parts and in high, precarious places with use of ladders.
• Able to stoop, crouch, bend and crawl

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• While working in aircraft hangars
• Work environment may be loud
• May be exposed to fumes or airborne particles.
• Able to work nights, evenings, weekends and holidays to support 24 hour operations.

TRAVEL REQUIREMENTS

Travel up to 30 of the time, including overnight stays.