Ramp Operations Manager - Birmingham

Job Description:

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

We now have a great opportunity for a Ramp Operations Manager to join our Ground Operations Team at Birmingham Airport.

Why join Jet2.com as a Ramp Operations Manager ?

We offer our valued Ramp Operations Manager colleagues a range of benefits including:

Excellent salary plus annual pay review
Management Bonus Scheme
Free Car Parking
Contributory pension scheme
3 x Salary Life Assurance
34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
Cycle to Work Scheme
Career progression opportunities
Employee Assistance Programme including professional counselling
Colleague discounts on Jet2holidays and Jet2.com holidays and flights
Recommend a Friend scheme (250 for successful referrals)
Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle

What will you do as a Ramp Operations Manager?

Manage the Ramp Duty Management team and lead the wider Dispatch, Ramp & Baggage Teams at the airport
Be accountable for the achievement of the On Time Performance of our flights
Run the airside operation in accordance with legal and Company requirements
Work closely with our service providers, airport, and head office colleagues to ensure high standards of service delivery and cost management
Support and develop your Duty Management teams, including all aspects of people management and development
Play a pivotal role as an ambassador of our safety-first culture, making sure your Team drive the culture through every aspect of their work
Work closely with our Station Manager and Front of House Management team to deliver an efficient and friendly service that meets the needs of our customers and promotes our brand values

This is a varied and fulfilling role with significant people and operational responsibility and will play a vital part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets as we are always on hand to help our customers.

This role is available on a 40 hour per week Permanent basis. Working hours are Monday – Friday with flexibility to support the operation as required.

What Skills & Experience will you need?

You will:

Have a proven track record of managing large, multifunctional teams, ideally including Duty Manager level, in a fast-paced Airside environment
Will have the ability to show flexibility and forward thinking in challenging operational situations
Be an inspirational leader, who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety
Strong operational experience within an airport environment is essential for this role
Have excellent communication skills with exposure to managing and /building relationships with service providers and senior stakeholders

We are seeking adaptable, self-motivated individuals with good time management skills who enjoy working as part of a team.

At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!

Job Ident #: 2201636

Company Details

Jet2.com

PO Box 284
Leeds, England United Kingdom, International LS11 1GE International
www.jet2.com/

Looking for the lowdown before you touchdown with Jet2.com? You’ll find everything you need to know about us right here. So let’s start with what makes our flights fantastic for you: As a leading leisure airline, we tick every box. Great flight times...

Benefits:
TBD

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Leeds, England United Kingdom, International, United Kingdom

Type

Permanent

Company Details

Jet2.com

PO Box 284
Leeds, England United Kingdom, International LS11 1GE International
www.jet2.com/