• Prepares and tracks employee work schedules and rosters. Maintains employee databases to manage and process employee time.
• Works independently with moderate supervision on short to medium term projects and audits to ensure policy and wage/hour compliance.
• Reviews and acts on audit reports to ensure legacy time systems are in sync with SAP, Time and quota calculations are accurate, and to identify and resolve employee pay discrepancies
• Tier 2 response to resolve and communicate complex resolution of employee pay concerns or quota balance disputes that local time admins or leaders are unable to resolve
• Serves as the subject matter expert for SAP Time and quota, schema, MPS, time collection, time and attendance policies, and employee/station scheduling practices.
• Resolves employee pay or quota balance concerns/disputes through application of their in-depth knowledge of Delta’s wage/hour policies, applicable state/local law, and Delta’s timekeeping systems
• Possesses the ability to calculate employee wages, balances, and quotas
• Possesses working knowledge of cross-HR policies/procedures and impact on Time and Attendance
• Coordinates with cross-divisional and cross-HR resources as needed
• Possess written and oral communication skills necessary to communicate complex resolution of employee pay concerns
• Adept at solving complex problems by utilizing a combination of research, creativity, and critical thinking
• In the event of large scale service failures or schema code defects, must quickly identify the root cause, escalate to the appropriate resources for resolution, identify the impacted population, and communicate the cause and resolution to impacted employees, leaders, and HRBPs

• Possesses the ability to prioritize important tasks and projects while meeting internal SLAs and payroll deadlines

• As needed, will develop and facilitate training to both internal HRSD-Time and Attendance employees as well as external partners

• Partners with HR System Operations to test new code deployments
• Identifies and builds necessary test scripts
• Run test scripts and determine if they pass/fail the requirements
• Identify and recommend to Time and Attendance leadership potential exceptions from Delta’s standard policy/practices
• Partners with Divisions, HRBPs, HR System Operations, Payroll and Time and Attendance leadership to ensure creative schedule options presented will meet state/local laws, Delta policy, system requirements and will pay as expected

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• Must have excellent analytical and problem-solving skills with proven ability to utilize Microsoft Office suite, including Access and Excel.
• Must possess excellent time management skills and should be able to multi-task and prioritize daily assignments as well as ongoing projects
• Must be very well motivated to meet the needs of internal customers while practicing diplomacy when communicating and work with various departments and individuals at all levels in the Company.
• Must be able to effectively communicate complex information both orally and written form to employees and all levels of management.
• Experience with MPS/SAP, time collection systems, workforce scheduling applications and/or payroll systems.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• Advanced degree