Role Introduction
Reports to: Senior Solution Lead
Join Cathay as a Solution Lead in our Inflight Services Solution Centre. You will be the one to manage advanced IT systems that streamline inflight services operations for our people and enhance experience for our customers across our global network.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise to lead technical delivery in the Inflight Services Solution Centre, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching inflight services teams around the world.
Key Responsibilities
- Work closely with the developers, analysts, architects & vendors to architect and develop the best technical design. Conceptualise and propose solution approaches
- Planning, designing, developing, implementing, and supporting IT products and applications or application interfaces to meet the customer needs
- Contribution to estimations and resource planning
- Ability to work independently and with other teams and/or vendors to deliver business solutions and/or system interfaces that include technology implementations and/or adaptations
- Manage system cutover with data migration for major projects
- Provide an escalation point for solution analysts or vendors or upstream/downstream team members for solution delivery
- Responsible for application maintenance and striving for continuous improvements within the application lifecycle
- Drive business process engineering as required
- Manage small to medium scale initiatives independently; Provide status updates
- Exposure to optimization technologies and interface design/implementation would be a plus
Requirements
- 8+ years of hands-on coding experience and exposure to SDLC (preferably agile) is a must
- Proven verbal and written communication skill
- Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
- Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
- Proven troubleshooting skills: Ability to identify patterns and generate ideas
- Fast learner with ability to work independently with minimum supervision
- Exposure to business process re-engineering is a plus
- Experience with Jeppesen Crew products including exposure to RAVE programming (or other equivalent) is preferable
- Airline (especially crew rostering, crew control) knowledge is highly beneficial
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
