Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview:

Reporting to the Senior Manager of IT Portfolio & Planning, the Senior Program Manager is a full-time role responsible for the delivery of high profile technology transformation initiatives, spanning numerous product and service delivery teams across the IT organization and relevant stakeholder groups.

Key Responsibilities:

• Program Governance – Establish program governance for complex technology transformation programs requiring various technology and stakeholder teams to work together to drive program success.
• Delivery Planning – Establish delivery plans for key initiatives, balancing objectives and competing priorities across multiple product teams. Work across technology teams and stakeholders provide resourcing plans as required.
• Delivery Management – Lead key programs from inception to completion through the management and orchestration of sub-projects spanning multiple teams working within product development cycles.
• Sequencing & Dependency Management – Manage dependencies of varying complexity at program level, potentially informing and feeding into larger portfolios.
• Communications – Responsible for all proactive and reactive communications for program sponsors and stakeholders.
• Escalation Management – Act as the initial singular escalation point for multifaceted program deliveries, proposing mitigation strategies and corrective action.
• Fiscal Governance – Effective budget management within the constraints of enterprise-wide programs and their constituent projects, contributing to establishing the appropriate level or monitoring and control mechanisms required.
• Commercial Management – Identify, propose and deploy appropriate frameworks and purchasing strategies in collaboration with internal commercial colleagues.
• Strategic Alignment – Liaise with both the Enterprise Architecture and Digital Steering teams to ensure that key initiatives continue to adhere to technology strategies and enterprise priorities respectively.
• Other responsibilities as assigned and consistent with the role.

Education/Certification:

• Post-secondary education within an Information Technology or Engineering Field.
• Project and/or Program level certification of any framework (i.e. PMP, PRINCE2) is advantageous but not mandatory.
• Any Agile and Product Management related certification is advantageous but not mandatory.

Experience:

• 7+ years’ experience of delivering large, complex technology projects with exposure to all elements of technology solutions (Infrastructure, Platforms, Services, Applications etc.)
• Demonstrable experience leading true business transformation enabled by technology
• Demonstrable experience of deliveries within the following specialisms: technology resilience, security, risk management.
• Experience working with executive stakeholders and providing communications to sponsor level as well as operating teams.
• Experience working within enterprise environments, specifically with cross-functional teams including IT, security, and business operations.
• Familiarity with regulatory requirements related to technology resilience, such as NIST, ISO, and SOC etc.

Skills & Attributes:

• Technical Competency – A technical background or exposure to complex technical deliveries that yields critical thinking and the ability to challenge technical feasibility.
• Communications – The ability to communicate across organizational, technical, and political boundaries, distilling down complex technical information to a format consumable and understood by non-technical audiences and stakeholders.
• Agile & Lean – Ability to lead on a range of Agile and Lean tools and techniques, providing coaching and mentorship outside of the immediate team.
• Lifecycle Perspective - Exposure to and experience within; product delivery, service management, and project execution operations working in cohesion.
• Planning – The ability to lead a continual planning process in a very complex environment, whilst co-ordinating and coaching other delivery teams as a central point of expertise.
• Self-Direction – The ability to work independently, establish relationships, and maintain context of multiple project deliveries simultaneously.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion  

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.  

For more information about everything WestJet, please visit WestJet.com.  

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