As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

Recruitment timelines:

Please note - We are recruiting for courses starting in April and May 2025.

Due to overwhelming demand, this vacancy will close today (06 Feb) at 1200.
We recommend applying asap to avoid missing out on this opportunity.

Successful applicants will be invited to our Waterside Head Office across W/C 24 February for final assessment centres.

The role:

As Cabin Crew at London Gatwick, you’ll be an integral part of our close-knit team, creating memorable journeys for our customers. Based on our long-haul operation, you’ll play a key role in delivering world-class service across our growing network of worldwide destinations, operated by our Boeing 777 fleet.

What you’ll do:

• Ensure the highest standards of safety, security, and service, complying with all operational procedures and regulatory requirements.
• Create an exceptional onboard experience by delivering outstanding customer service.
• Act as a British Airways brand ambassador, providing a warm, friendly, and professional presence onboard.
• Work as part of a close-knit team to ensure the comfort and well-being of our customers.
• Proactively address and resolve customer needs, ensuring every journey is as smooth as possible.
• Maintain resilience and adaptability in a dynamic and fast-paced environment.

What you’ll bring to British Airways:

• A passion for delivering world-class customer service.
• Exceptional communication and decision-making skills.
• Strong teamwork, adaptability, and a proactive approach to problem-solving.
• The ability to remain composed under pressure while delivering a premium experience.

Your experience:

To be eligible for this role, you must:

• Be aged 18 or over at the time of application.
• Have a minimum of 12 months customer service experience.
• Be fluent in spoken and written English.
• Hold a valid passport with unrestricted travel rights and at least 12 months validity.
• Be eligible to obtain a US visa.
• Be able to pass a Criminal Record Check for all countries of residence over the last five years.
• Be medically and physically fit to meet aviation safety requirements.
• Meet the height and reach requirements (maximum of 2.01m, and a vertical reach of at least 2.01m).
• Be able to swim 50 metres unaided and tread water for three minutes.
• Be comfortable working at height, including descending an escape slide from 9 metres.
• Be willing to work shifts 24/7, 365 days a year, and undertake standby duties near Gatwick Airport.
• Have no visible tattoos or body piercings when wearing the British Airways uniform.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.