English and French are required / Le français et langlais sont requis.

Flexible Work Agreement TypeRemote / Travail à distance

Posting End Date2025-02-21

Job GradeP2

Pay RangeCommensurate with Experience / Selon l’expérience

Job SummaryThe Coordinator, Translation and Terminology Services, is responsible for the management, facilitation and coordination of a range of official languages, translation and linguistic activities.

The role is accountable for supporting official languages, translation and linguistic projects and initiatives, for determining and administering workflows and processes, and for recommending operational improvements. In addition, the Coordinator, Translation and Terminology Services, provides supplier coordination, business partner service and data analysis in support of effective services, and is expected to work across the department and the company to facilitate collaboration, address concerns and obtain approvals. The role also recognizes sensitive issues and maintains discretion on confidential information.

Job Description

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Provide Translation and Terminology Services coordination by maintaining and updating the translation management database, managing resources workload and deadlines to ensure on-time delivery and meet unanticipated and urgent client requests, and negotiating and ensuring proper liaison with business partners and suppliers.
• Assess and analyze all translation, terminology and other requests for assignment to the appropriate internal and/or external resources, evaluate the complexity and the level of effort required based on each request, and ensure accuracy of data for reporting and invoicing purposes.
• Review and process monthly supplier invoices to ensure accuracy of financial data, find discrepancies and provide solutions.
• Collect and analyze financial and translation data to prepare statistical reports and briefing material, and provide valuable insight and advice to the Manager, Translation and Terminology Services.
• Prepare, organize and participate in regular meetings with major business partners and external suppliers to discuss processes and issues, and recommend improvements.
• Provide for the smooth flow of information and ensure that action items or issues are dealt with as per established deadlines. Prioritize and escalate urgent issues to the Manager, Translation and Terminology Services.
• Support the company in its role under the Official Languages Act, and undertake and/or participate in official languages projects and initiatives. Recommend and implement positive measures.

Job Requirements

What you bring:

• College diploma in a related field, or High School diploma with acceptable combination of education, training and experience.
• 3-5 years of experience in an office environment.
• Excellent communication skills in both official languages, English and French (verbal and written)
• Experience in project management and support.
• Experience in a translation environment and knowledge of automated systems, online terminology resources and translation software.
• Knowledge of the Official Languages Act.
• Knowledge of NAV CANADA’s mandate, shared purpose and priorities, and its role within the aviation industry.

How others describe you:

• Excellent interpersonal skills, and ability to interact with various business partners, suppliers and levels of management.
• Effective organizational, planning and time management skills.
• Sound research, analytical and decision-making skills.
• Detail-oriented with high level of accuracy.
• Proficient in Microsoft 365 (e.g. Word, PowerPoint, Excel, Outlook, SharePoint).
• Sound judgement in setting priorities and dealing with confidential and sensitive issues.
• Ability to respond to rapidly shifting priorities and deadlines.
• Ability to work well under time pressures on high profile and potentially sensitive or impactful initiatives/issues.
• Ability to acquire knowledge quickly and to resolve problems or issues not yet encountered.

Working conditions

• For this position, based out of Ottawa Head Office, NAV CANADA is recruiting top talent across Canada, and we are offering the flexibility for new team members to work remotely.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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