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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

This critical role in Digital Technology is an exciting opportunity to join our growing DevOps and Classified Engineering Solutions organization as a DevOps Tools Support Engineer. The primary responsibility for this position is to design, implement and support DevOps solutions for our key programs. You will develop, refine, and shape the future technology infrastructure that will allow our Engineers to bring innovative solutions to our customer with greater speed and efficiency! 

This position is an onsite role based in Marlborough Massachusetts, supporting core hours between 8:00 AM - 5:00 PM EST.

What You Will Do

• Tool Maintenance & System Reliability: Ensuring that all DevOps tools and platforms are functioning correctly, including regular updates, patches, and troubleshooting any issues that arise; developing and validating fault tolerance and disaster recovery plans for tool infrastructure

• User Support: Providing technical support to developers, IT operations, and other stakeholders who use the DevOps tools. This includes responding to support tickets, diagnosing problems, and offering solutions.

• Incident Management: Monitoring systems for issues and responding to incidents promptly to minimize impact on the software development lifecycle. This involves root cause analysis and implementing fixes.

• Documentation: Creating and maintaining comprehensive documentation for the use and troubleshooting of DevOps tools. This ensures users can find solutions quickly and understand how to effectively use the tools.

• Training: Conducting training sessions and creating training materials to help team members understand how to use DevOps tools efficiently and effectively.

• Integration Support: Assisting with the integration of new tools into the existing DevOps pipeline, ensuring compatibility and smooth operation within the broader infrastructure.

• Performance Monitoring: Continuously monitoring the performance of DevOps tools and systems to ensure they meet the required standards and making adjustments as necessary to improve efficiency and reliability.

• Customization: Support software tool customization and automation including development of templates, dashboards and scripts to support program needs.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

• System administration experience in Linux based systems

• Experience installing and supporting server-based DevOps tools such as Jira, Git, BitBucket, GitLab, Confluence, Coverity, Jenkins, IBM Rational products, and Microsoft Azure DevOps Server

• Experience working with development teams using Agile concepts and methodologies

• Experience with container technology (Docker, Podman, Kubernetes, OpenShift, Rancher, Tanzu)

• The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Active and current Secret Clearance

• Experience with legacy source code tools like ClearCase, Synergy, SVN

• Experience/familiarity with systems and software engineering tools such as MATLAB, Visual Studio, VxWorks/Windriver, QT, BigLever Gears, Python, and DOORS

• Experience and familiarity with relational databases and ability to support/troubleshoot data backup, verification and validation activities for server-based tools and solutions (Oracle, SQL Server, InfluxDB, PostgreSQL, MySQL)

• System administration experience in Windows

• Experience working in the Aerospace and Defense industry

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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