Now Hiring: MERCHANDISE COORDINATOR
Were looking for a detail-oriented, organized go-getter to join our Retail Merchandising team. Reporting to the Head of Digital & Customer Experience, the Merchandise Coordinator will play a hands-on role in shaping how our products are presented and experienced — from managing inventory at our Richmond warehouse to helping set up beautiful displays at our bases. If you love a mix of logistics, coordination, and visual presentation, this role is for you.
WORK HOURS: Office hours (weekend and evenings as needed)
LOCATION: Richmond, BC and Vancouver, BC (split between locations) with occasional travel to other locations
TERM: Full Time Regular
DEPARTMENT: Commercial
Responsibilities and Expectations
- Inventory Management:
- Manage the physical inventory of merchandise at our Richmond, BC location — receiving new orders, coordinating outbound logistics to other locations, and maintaining accurate records in our digital inventory platform. Youll also create labels, price tags, and other merchandise materials as needed.
- In-store merchandising support
- Provide guidance on merchandise display set-up at our bases — both in person and remotely. Help ensure our retail and food & beverage offerings are presented consistently and attractively across all locations.
- Cross-team coordination
- Serve as a key liaison between our bases and the Retail Merchandising team — answering questions, facilitating logistics, and keeping communication flowing smoothly across teams.
Qualifications/Assets
IDEAL EXPERIENCE
- At least 3 years retail experience, including inventory management
- Prior experience with digital retail platforms
- Strong Microsoft Office skills (Word, Outlook, Excel, Teams, etc.) and ability/willingness to learn new software program
EDUCATION
- High school diploma required
- Undergraduate degree in tourism, business, economics, or similar is desirable
CRITICAL CAPABILITIES
Organization
- Highly organized with exceptional attention to detail
Communication
- Strong written and oral communication skills
Time Management
- Superior time management skills, including managing multiple competing priorities simultaneously
ABOUT HARBOUR AIR
Harbour Air is North Americas largest seaplane airline, a quintessential west coast experience offering up to 300 daily scheduled flights, charters, and scenic tours showcasing British Columbia’s coast and beyond. Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. With around 500 employees and a fleet of 45 aircraft, Harbour Air serves 14 coastal communities in BC and Seattle, USA. The airline became the world’s first and only fully carbon neutral airline and is strongly committed to being an industry leader on sustainable initiatives mitigating climate impact. Operating the worlds first fully electric aircraft is a testament to the phenomenal teamwork and culture that exist at Harbour Air. For more information, please visit www.harbourair.com
APPLY NOW: Email your resume and cover letter to us quoting P&C to update
DEADLINE: Open until filled
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.
Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodation in relation to the job selection process is available upon request. If you require any accommodation, please email us and we’ll work with you to meet your accessibility needs.
