Org Marketing Statement

This is an excellent opportunity to join Parker Hannifin, a progressive organization with annual sales exceeding $20 billion in fiscal year 2024. Parker Hannifin is the worlds leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial, and aerospace spanets. The company employs approximately 60,000 people in 50 countries around the world.

Position Summary

Parker Hannifin Canada is offering an exciting opportunity for a Technical Support Intern at our Milton, Ontario head office. This role will focus on impactful projects that support our operations across Parker Canada.

As an intern, you will gain practical experience and be exposed to cutting-edge technologies. You will collaborate with professionals at all levels of the organization on projects designed to challenge you, expand your abilities, and shape your thinking. We encourage students to hone their problem-solving skills and develop technical expertise through engaging project assignments. You will have the opportunity to make a meaningful impact, all while learning, growing, and enjoying your internship experience.

The start date for this role will be May 2025, for a duration of 12 months.

Responsibilities

As a Technical Support Intern, you will play a vital role in providing exceptional technical and customer support across various disciplines, including:

• Industrial & Mobile Hydraulics
• Truck Hydraulics
• Pneumatics
• Fluid Connector Products
• Hydraulic/Pneumatic Cylinders

Your Key Responsibilities will include:

• Responding to internal and external customer inquiries via phone, email, and CRM systems, ensuring a high level of customer satisfaction.
• Assisting customers with product applications and offering guidance on product selection.
• Conducting competitive part number cross-referencing to help customers find suitable alternatives.
• Loading new product part numbers into Parker’s operating system efficiently.
• Managing product shop orders and conversions to streamline operations.
• Communicating effectively with all internal and external stakeholders to foster strong relationships.
• Developing and maintaining collaborative relationships with source divisions.
• Identifying lean opportunities and implementing corrective initiatives to achieve continuous improvement goals within the department.
• Performing additional duties and tasks as assigned.
• Understanding and supporting the Parker WIN Strategy to enhance operational effectiveness.

Qualifications

• Enrolled in a College Fluid Power Program or related field
• Proficient in reading and interpreting drawings, blueprints, and specifications.
• Advanced computer skills, including Microsoft Access, Excel, Word, and PowerPoint.
• Excellent written, verbal, and interpersonal communication skills for effective interaction with all internal and external contacts.
• Strong ability to prioritize tasks, meet commitments, take ownership, and proactively solve problems while working collaboratively in a team environment.
• Demonstrated ability to act as a change agent, driving continuous improvement initiatives.
• Superior follow-up and organizational skills, with a keen attention to detail.
• Adaptability and flexibility, combined with a commitment to accuracy in all tasks.
• Ability to work independently with minimal direction while maintaining focus on team goals.

Equal Employment Opportunity

Parker is committed to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise Parker at the time of the interview if you require accommodation, and we will be happy to assist. Information received relating to accommodation will be addressed confidentially.