We are excited to announce an excellent job opportunity for a Time & Attendance Advisor
This role presents a unique chance to contribute to our shared services function and make a significant impact in a fast-paced environment.

Position: Time & Attendance Advisor
Location: Preston
Salary: 14.23
6 Month Contract – Likelihood of extension / perm

Key Responsibilities:
• Proactively seek resolutions to queries, exceeding employees expectations and instilling confidence in our service.
• Manage volumes while maintaining accuracy and quality of work.
• Ensure personal and team targets are met in line with SLAs.
• Assist in the review, development, and implementation of working procedures, including updating internal work instructions to a high standard.
• Identify opportunities to improve team processes and offer an excellent service.

Key Skills and Experience:

• Excellent time management skills.
• Ability to present yourself professionally in a fast-paced, business-facing environment.
• Effective communication skills, both written and verbal.
• Proficiency in using bespoke IT tools and systems, including query management tools such as ServiceNow (desirable).
• Knowledge of the Workforce Manager application or other Time & Attendance systems (desirable).

What were looking for in you:

• Highly motivated with the ability to quickly digest and apply new concepts.
• Demonstrated flexibility and a positive attitude.
• Strong analysis and problem-solving skills.
• Ability to work effectively independently as well as in a team.