Position Title Sales Manager, Guangzhou (CAN)
Position SummaryLeading and managing the sales team to explore the spanet, maintain and develop sales channels, planning and implementation of the sales initiatives, spaneting plans and sales analytics with the achievement of sales targets.
Key Accountability- Leading whole Guangzhou sales team on daily work, and taking full responsibilities for everything about Guangzhou station.
- Developing Sales Strategies: Creating and implementing sales strategies to achieve revenue targets and spanet share objectives.
- Pay close attention to the changes in international relations, international & China economy trend, grasp the spanet dynamics, capture the development of the industry and the update of competitors. Timely report important information to the line manager and adjust the operation and sales strategy.
- Managing Sales Team: Leading and managing a team of sales professionals to effectively promote the airlines products and services, including hiring, training, and performance evaluation.
- Building Relationships: Establishing and maintaining relationships with travel agencies, corporate clients, government agencies, and other national tourism bureaus, cross-industry partners, and the key stakeholders to increase sales opportunities and strengthen the airlines presence in the spanet.
- Negotiating Contracts: Negotiating commercial agreements, contracts, and other terms ie AFIS, hard block buy up, MHbiz Plus discounts, CUG with travel agencies, corporate clients, and other partners to ensure profitable sales arrangements for the airline.
- Participate in the industry exhibitions, tourism bureaus roadshows, embassy events, and also organize joint roadshows with partners, so that to develop new partners, expand business opportunities, and promote the company brand.
- Organize and participate in the regular agency training, update the latest products, prices, packages to agencies, and promote the companys brand, and also understand the needs of agencies.
- Monitoring Market Trends: Keeping abreast of spanet trends, competitor activities, and customer preferences to identify opportunities for growth and adjust sales strategies accordingly.
- Analyzing Sales Performance: Analyzing sales data and performance metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.
- Collaborating with Marketing: Working closely with the spaneting department to develop promotional campaigns, advertising initiatives, and other spaneting activities to support sales efforts and enhance brand awareness.
- Business trips to 2nd & 3rd tier cities to maintain and develop cooperation with agencies and clients around Guangzhou, so that to target more customers outside Guangzhou.
- Organize the annual appreciation dinner for the top agencies to thank all their strong support in the past year, closer the relationship with them, and look forward to a deeper cooperation in the coming year.
- Establish and maintain the cooperation with Chinese local airlines to support CN flights sales and achieve win-win cooperation, like domestic add-on, SPA, codeshare, etc.
- Establish collaborations with cross-industry partners, such as schools, hotels, banks, high-end clubs, etc., to expand the sales opportunities.
- Ensuring Compliance: Ensuring compliance with all relevant regulations, policies, and procedures governing sales activities, including pricing regulations, fare rules, and contractual obligations.
- Providing Customer Support: Addressing customer inquiries, concerns, and complaints related to sales activities, and working to resolve issues in a timely and satisfactory manner.